This blog will tell you about the TurboTax error 561, known as Update 13. The error indicates that you are using it for the current license registration, a different email address than the one you specified in the original license registration. We will discuss the ways to fix the TurboTax error 561. Also, the causes and symptoms of error 561 are necessary to know if you are a regular user of TurboTax.
What Causes TurboTax Error 561?
Error 561 is also known as runtime error, and it occurs when the Avira antivirus crashes or fails while running. However, it doesn’t mean that the code was corrupt, but it didn’t work during the runtime. This type of error is annoying and appears as a notification on your screen. When the programmers design the software, they try to prevent the software from such errors. However, no design is 100% perfect. This is why technical glitches and errors occur due to unexplained reasons.
Generally, the runtime errors are caused by the conflicting programs running in the background. A memory problem may also create the issue. Plus, outdated graphic drivers or a virus infection. But whatever the case, the issue should be resolved immediately. Here are some ways to fix the error.
Ways To Fix TurboTax Error 561
The runtime errors are frustrating and persistent. But instead of getting hopeless, we should find the right way to deal with this. Here we listed some ways to solve the issue.
Update The Virus Protection Program
The virus infection may be causing a runtime error on your PC that should be immediately deleted from the system. Ensure that you update your virus program and conduct a thorough scan of the system. Or you can run a Windows update to get the latest virus definition.
Reinstall Graphics Drivers
Maybe your graphics drivers are outdated and have to be reinstalled. You can perform the given steps to get them reinstalled on your system.
Launch the Device Manager and find the graphics driver.
Then, right-click the video card driver and then click uninstall.
Now, restart your computer.
Update Or Reinstall Conflicting Programs
For this, you will have to use the Control panel. Follow the given instructions as it is.
Windows 7: First, click the Start button and then Control Panel and uninstall a program.
Windows 8: Go to the Start button, scroll down to More settings, click Control Panel, and then Uninstall a program.
Windows 10: Type Control panel in the search box and click the result. Then, click Uninstall a program.
Under the Programs and Features. Click the problem program and click Update or Uninstall.
If you select Update, you must follow the instructions to finish the process. But if you choose to Uninstall, then you will have to follow the prompts to uninstall and re-download or use the application’s installation disk.
Conduct A Disk Cleanup
The runtime error may be caused due to very low free space on your PC. Hence, you should run a disk cleanup to save space on your hard drive. Follow the given steps.
First, take a backup of the necessary files and free up some space on the hard drive.
You should clear the cache and cookies and then reboot your computer.
Now, you can run Disk Cleanup. For this, open your explorer window and right-click on the main directory.
Lastly, click Properties and click Disk Cleanup.
End The Conflicting Programs
Whenever you get a runtime error, remember that these are happening due to incompatible programs that are creating conflicts with each other. Hence, you need to close these programs to solve the issue. Follow the given steps.
Launch the Task Manager by clicking Ctrl+Alt+Del simultaneously. Then, you will see a list of running programs.
Then, in the Processes tab, end the programs one by one, select each program, and click the End Process button.
Confirm if the error message reappears each time you end the program.
When you get which program is causing the issue, you can go ahead with the next troubleshooting step.
Reinstall/Update Conflicting Programs
Windows 7: Start > Control Panel > Uninstall a program
Windows 8: Start > More Settings > Control Panel > Uninstall a program
Windows 10: Type the control panel in the search box and click the result. Click Uninstall a program.
Under the Programs and features, click the problematic program and click Update or uninstall.
Then, you will have to follow the instructions to uninstall and re-download it or use the application’s installation disk to reinstall it.
Reinstall Runtime Libraries
You may be getting errors due to an update, such as the MS Visual C++ package, that may not be installed properly. You should uninstall the current package and install a new one. Follow the steps to do this.
Go to the programs and features and uninstall the package. Locate the Microsoft Visual C++ redistributable package.
Then, uninstall on the top of the list and reboot your system.
Now, download the latest redistributable package from Microsoft and install it.